Last verified: October 2026 against the CCLD Care Facility Search record
Is Ivy Park at Otay Ranch licensed?
Yes. Ivy Park at Otay Ranch holds an active California RCFE license (facility number 374604455) from the Department of Social Services Community Care Licensing Division, status "Licensed", licensed for 137 residents and first licensed on August 25, 2021. The licensee of record is OTAY TENANT LLC AND OAKMONT MANAGEMENT GROUP LLC.
License and contact information for Ivy Park at Otay Ranch
| Licensing agency | California Department of Social Services, Community Care Licensing Division (Adult & Senior Care) |
|---|---|
| License type | Residential Care Facility for the Elderly |
| Facility (license) number | 374604455 |
| Licensee | OTAY TENANT LLC AND OAKMONT MANAGEMENT GROUP LLC |
| Status | Licensed |
| First licensed | August 25, 2021 |
| Licensed capacity | 137 residents |
| Client-served approvals | Elderly (general RCFE care); RCFE / Dementia |
| Capacity notes on the license | Age range 60 and over. 137 non-ambulatory, of which 44 may be bedridden. Bedridden in any apartment on the 1st or 2nd floor. Hospice waiver for 20. |
| Last CCLD visit | October 5, 2026 |
| Enforcement / disciplinary record | 4 inspections and 18 complaint investigations on the current CCLD record (8 with a substantiated allegation); 4 Type A citations and 14 Type B citations. |
| Address | 1290 Santa Rose Drive, Chula Vista, CA 91913 |
| Phone | (619) 779-7400 |
| Oversight office | CCLD San Diego Regional Office, (619) 767-2300 |
What does the CCLD inspection record show for Ivy Park at Otay Ranch?
CCLD's public record for Ivy Park at Otay Ranch lists 37 visit dates since April 11, 2022: 4 inspections, 20 complaint visit dates and 17 other visits (case-management, follow-up and evaluation visits). The most recent inspection was on August 5, 2026.
| Visit date | Type |
|---|---|
| August 25, 2026 | Other |
| August 21, 2026 | Other |
| August 5, 2026 | Inspection |
| July 20, 2026 | Other |
| June 16, 2026 | Complaint, Other |
| April 3, 2026 | Other |
| February 24, 2026 | Complaint, Other |
| November 14, 2025 | Complaint |
| November 7, 2025 | Complaint |
| September 17, 2025 | Other |
| September 11, 2025 | Complaint |
| August 25, 2025 | Inspection, Complaint |
| June 13, 2025 | Complaint |
| June 2, 2025 | Complaint, Other |
Showing the 14 most recent of 37 distinct visit dates.
Each visit has a report on the CCLD record for Ivy Park at Otay Ranch (Reports tab). CCLD publishes roughly the last five years of visits, so an older community's earlier history is not shown.
Have there been complaints against Ivy Park at Otay Ranch, and what did CCLD find?
CCLD has closed 18 complaint investigations at Ivy Park at Otay Ranch in the current record window. Across them, 14 allegations were substantiated, 0 inconclusive and 19 unsubstantiated; 8 complaints included at least one substantiated allegation.
| Closed | Control # | Substantiated | Inconclusive | Unsubstantiated | Citations |
|---|---|---|---|---|---|
| July 29, 2026 | 08-AS-20250530085015 | 5 | 0 | 1 | 1 A / 4 B |
| March 2, 2026 | 08-AS-20250410161651 | 0 | 0 | 1 | None |
| November 18, 2025 | 08-AS-20240912160901 | 0 | 0 | 1 | None |
| November 10, 2025 | 08-AS-20240805130104 | 0 | 0 | 2 | None |
| September 25, 2025 | 08-AS-20250904161054 | 1 | 0 | 0 | 1 A / 0 B |
| May 22, 2025 | 08-AS-20250310095341 | 2 | 0 | 0 | 1 A / 1 B |
| February 26, 2025 | 08-AS-20250212120748 | 0 | 0 | 0 | None |
| September 30, 2024 | 08-AS-20240729110908 | 0 | 0 | 3 | None |
| July 31, 2024 | 08-AS-20211115095357 | 1 | 0 | 1 | 0 A / 1 B |
| May 31, 2024 | 08-AS-20230518133003 | 0 | 0 | 2 | None |
| February 29, 2024 | 08-AS-20240207120418 | 0 | 0 | 1 | None |
| February 29, 2024 | 08-AS-20211011082146 | 1 | 0 | 0 | 0 A / 1 B |
Showing the 12 most recent of 18 complaints.
Scale matters when reading this table: Ivy Park at Otay Ranch is licensed for 137 residents, about 13.1 complaints per 100 licensed beds over the window. Substantiated means CCLD found the allegation was more likely than not true and violated a regulation; unsubstantiated means it may have happened but could not be proven.
Has Ivy Park at Otay Ranch received CCLD citations?
Yes. Ivy Park at Otay Ranch's CCLD record shows 4 Type A citations and 14 Type B citations in the current public window: 0 A / 0 B from inspections, 3 A / 11 B from complaint investigations and 1 A / 3 B from other visits.
CCLD issues a Type A citation for a deficiency that poses an immediate risk to residents' health, safety or personal rights, and a Type B citation for one that could become a risk if not corrected (often records, training or physical-plant issues). Read the report behind each one before deciding what it means.
What care is Ivy Park at Otay Ranch licensed to provide?
Per its CCLD record, Ivy Park at Otay Ranch is licensed for 137 residents and it holds a dementia approval, so it may admit and keep residents with dementia under Title 22 dementia-care requirements; it has a hospice waiver, so a resident can receive hospice care there instead of moving; it may accept non-ambulatory residents (people who could not leave the building unaided in an emergency); the license allows up to 44 bedridden residents.
The capacity note on the license reads: "Age range 60 and over. 137 non-ambulatory, of which 44 may be bedridden. Bedridden in any apartment on the 1st or 2nd floor. Hospice waiver for 20."
Even with these approvals, a California RCFE cannot keep a resident who needs 24-hour skilled nursing or has certain prohibited health conditions; that resident needs a skilled nursing facility.
Who is Ivy Park at Otay Ranch a good fit for, based on its license?
Based only on its CCLD record, Ivy Park at Otay Ranch fits residents with dementia, since the license carries a dementia approval (ask whether the unit is secured). It may also suit residents who want to stay in place at end of life, since it has a hospice waiver; people who use a wheelchair or could not evacuate unaided; people who want a mid-size community.
How does Ivy Park at Otay Ranch compare with other licensed RCFEs in South Bay & Coronado?
With 137 licensed beds, Ivy Park at Otay Ranch ranks No. 5 by capacity among the 48 active RCFEs in South Bay & Coronado, where the median facility is licensed for 6 residents. Among the area's 13 RCFEs with 50 or more beds, its complaint count per licensed bed is above the middle on the current CCLD record.
Licensed RCFEs of similar size in South Bay & Coronado, from the same CCLD records:
| Community | City | Beds | Dementia approval | Complaints | Citations A / B |
|---|---|---|---|---|---|
| Bonita Villa Senior Living | Chula Vista | 145 | Yes | 39 | 32 / 26 |
| Cedars @ Paradise Village | National City | 150 | No | 7 | 1 / 3 |
| Coronado Retirement Village | Coronado | 120 | Yes | 18 | 1 / 4 |
| Westmont at San Miguel Ranch | Chula Vista | 105 | Yes | 23 | 2 / 11 |
| Ivy Park at Bonita | Chula Vista | 96 | Yes | 5 | 0 / 3 |
| The Pasea | Chula Vista | 180 | Yes | 0 | 0 / 0 |
Where is Ivy Park at Otay Ranch and what is nearby?
Ivy Park at Otay Ranch is at 1290 Santa Rose Drive, Chula Vista, CA 91913, in San Diego County's South Bay & Coronado area. Hospitals serving the area include Sharp Chula Vista Medical Center, Scripps Mercy Hospital Chula Vista, Paradise Valley Hospital; veterans are served by the VA San Diego Healthcare System's medical center in La Jolla.
The South Bay - Chula Vista, National City, Bonita and Imperial Beach - plus Coronado has fewer licensed RCFEs per resident than the rest of the county, and bilingual (Spanish/Tagalog) staffing is common. Otay Ranch and Eastlake hold most of the newer communities.
How much does Ivy Park at Otay Ranch cost?
CCLD does not publish rates, so ask Ivy Park at Otay Ranch for its written rate sheet and any care-level or medication-management fees. For context, memory care in San Diego County typically runs $5,200-$8,500 a month in 2026.
Paying for it: Medicare does not pay for assisted living. Medi-Cal's Assisted Living Waiver (ALW) can cover care services (not room and board) at participating RCFEs in San Diego County, and VA Aid & Attendance can help eligible veterans and surviving spouses. Ask on the first call whether Ivy Park at Otay Ranch accepts either.
How should I evaluate Ivy Park at Otay Ranch?
Start with the public record, then test it in person. Open the CCLD record, read the reports behind the most recent inspection and any substantiated complaint, then visit at a mealtime and again unannounced in the evening and ask how the dementia care area would handle a resident whose needs change.
Questions to ask on your tour of Ivy Park at Otay Ranch
- How many caregivers are awake and on the floor overnight, and for how many residents?
- What did CCLD cite on its most recent visit, and what changed afterward?
- Which care needs would require a move out, and how much notice do you give?
- Who passes medications, how are they trained, and who reviews medication errors?
- How long have the administrator and the care director been in their roles?
- How often is the resident's needs-and-services plan reassessed, and are families invited?
- What happens after a fall at 2 a.m., and which hospital do you transfer to?
- Can family visit unannounced, and how is a concern escalated past the caregiver?
- How do you handle residents who need help evacuating in a wildfire or power outage?
What are the next steps if I am considering Ivy Park at Otay Ranch?
Confirm availability, read the CCLD record and tour at least twice before signing. The order below keeps the state record in front of you before the sales conversation starts.
- Call Ivy Park at Otay Ranch at (619) 779-7400 and ask whether it has an opening at your parent's care level and in its dementia care area.
- Before touring, open the CCLD record and read the last inspection report and any substantiated complaint.
- Ask for the written rate sheet, the admission agreement and a blank needs-and-services plan.
- Visit twice, once at a meal and once unannounced, and use the tour questions above.
- Tour at least one comparison community; nearby licensed options of similar size include Fredericka Manor and Westmont at San Miguel Ranch.
- Talk to us before you sign. We will go over the agreement and the state record with you at no cost.
Who can help if there is a problem at Ivy Park at Otay Ranch?
Start with the administrator. If that fails, file a complaint with CCLD (complaint hotline 1-844-538-8766, or the San Diego Regional Office at 619-767-2300), and contact the San Diego County Long-Term Care Ombudsman at 800-640-4661, who advocates for RCFE residents for free. Report suspected abuse to Adult Protective Services through Aging & Independence Services at 800-339-4661.
How can San Diego Senior Advisor help with Ivy Park at Otay Ranch?
We are a free local advisory service. We can check whether Ivy Park at Otay Ranch has an opening at your parent's care level, compare it with other licensed RCFEs in South Bay & Coronado, and walk you through its CCLD record before you tour. Families never pay us.
Talk to an advisor free →Other licensed RCFEs in South Bay & Coronado
- Fredericka Manor - Chula Vista, 560 beds
- Westmont at San Miguel Ranch - Chula Vista, 105 beds
- Coronado Retirement Village - Coronado, 120 beds
- The Pasea - Chula Vista, 180 beds
- Bonita Villa Senior Living - Chula Vista, 145 beds
See every licensed memory care facility in San Diego County →
This profile uses only public CDSS/CCLD records and does not rate, rank or endorse Ivy Park at Otay Ranch. San Diego Senior Advisor is not affiliated with the community.
