Last verified: October 2026 against the CCLD Care Facility Search record
Is Monte Vista Village Senior Living licensed?
Yes. Monte Vista Village Senior Living holds an active California RCFE license (facility number 374604441) from the Department of Social Services Community Care Licensing Division, status "Licensed", licensed for 219 residents and first licensed on January 19, 2023. The licensee of record is PACIFICA MONTE VISTA LLC; MONTE VISTA MGR LLC.
A first-licensed date that recent usually reflects a new building or a change of ownership (CCLD issues a new facility number when a licensee changes), so the record below covers only the current licensee.
License and contact information for Monte Vista Village Senior Living
| Licensing agency | California Department of Social Services, Community Care Licensing Division (Adult & Senior Care) |
|---|---|
| License type | Residential Care Facility for the Elderly |
| Facility (license) number | 374604441 |
| Licensee | PACIFICA MONTE VISTA LLC; MONTE VISTA MGR LLC |
| Status | Licensed |
| First licensed | January 19, 2023 |
| Licensed capacity | 219 residents |
| Client-served approvals | Elderly (general RCFE care) |
| Capacity notes on the license | The facility serves 219 elderly residents; ages 60 and above; of which 33 may be non-ambulatory and 8 of which may be bedridden; hospice waiver approved for 8. 12 units were added to building 9. Newmanagement company monte vista mgr llc, effective 1/24/25. |
| Last CCLD visit | September 17, 2026 |
| Enforcement / disciplinary record | 3 inspections and 29 complaint investigations on the current CCLD record (10 with a substantiated allegation); 1 Type A citation and 14 Type B citations. |
| Address | 2211 Massachusetts Avenue, Lemon Grove, CA 91945 |
| Phone | (619) 465-1331 |
| Oversight office | CCLD San Diego Regional Office, (619) 767-2300 |
What does the CCLD inspection record show for Monte Vista Village Senior Living?
CCLD's public record for Monte Vista Village Senior Living lists 37 visit dates since January 13, 2022: 3 inspections, 26 complaint visit dates and 9 other visits (case-management, follow-up and evaluation visits). The most recent inspection was on December 5, 2025.
| Visit date | Type |
|---|---|
| September 17, 2026 | Complaint |
| September 4, 2026 | Complaint |
| July 23, 2026 | Complaint |
| July 15, 2026 | Complaint |
| June 9, 2026 | Other |
| May 14, 2026 | Complaint |
| April 10, 2026 | Complaint |
| March 26, 2026 | Complaint |
| March 24, 2026 | Complaint |
| February 23, 2026 | Complaint |
| February 18, 2026 | Complaint |
| December 5, 2025 | Inspection |
| November 26, 2025 | Complaint |
| October 2, 2025 | Complaint |
Showing the 14 most recent of 37 distinct visit dates.
Each visit has a report on the CCLD record for Monte Vista Village Senior Living (Reports tab). CCLD publishes roughly the last five years of visits, so an older community's earlier history is not shown.
Have there been complaints against Monte Vista Village Senior Living, and what did CCLD find?
CCLD has closed 29 complaint investigations at Monte Vista Village Senior Living in the current record window. Across them, 14 allegations were substantiated, 0 inconclusive and 56 unsubstantiated; 10 complaints included at least one substantiated allegation.
| Closed | Control # | Substantiated | Inconclusive | Unsubstantiated | Citations |
|---|---|---|---|---|---|
| October 13, 2026 | 08-AS-20260916131917 | 0 | 0 | 1 | None |
| September 30, 2026 | 08-AS-20260914145707 | 0 | 0 | 1 | None |
| September 15, 2026 | 08-AS-20250124092730 | 0 | 0 | 7 | None |
| July 29, 2026 | 08-AS-20260721081639 | 0 | 0 | 0 | None |
| July 17, 2026 | 08-AS-20260708115017 | 0 | 0 | 1 | None |
| July 15, 2026 | 08-AS-20260211133115 | 1 | 0 | 0 | 0 A / 1 B |
| June 2, 2026 | 08-AS-20260513163917 | 0 | 0 | 2 | None |
| June 2, 2026 | 08-AS-20260318151719 | 1 | 0 | 2 | 0 A / 1 B |
| April 22, 2026 | 08-AS-20241122162544 | 3 | 0 | 10 | 0 A / 3 B |
| April 1, 2026 | 08-AS-20260114114326 | 1 | 0 | 0 | 0 A / 1 B |
| March 9, 2026 | 08-AS-20250128115727 | 1 | 0 | 0 | 1 A / 0 B |
| February 23, 2026 | 08-AS-20251202131425 | 1 | 0 | 0 | 0 A / 1 B |
Showing the 12 most recent of 29 complaints.
Scale matters when reading this table: Monte Vista Village Senior Living is licensed for 219 residents, about 13.2 complaints per 100 licensed beds over the window. Substantiated means CCLD found the allegation was more likely than not true and violated a regulation; unsubstantiated means it may have happened but could not be proven.
Has Monte Vista Village Senior Living received CCLD citations?
Yes. Monte Vista Village Senior Living's CCLD record shows 1 Type A citation and 14 Type B citations in the current public window: 0 A / 0 B from inspections, 1 A / 13 B from complaint investigations and 0 A / 1 B from other visits.
CCLD issues a Type A citation for a deficiency that poses an immediate risk to residents' health, safety or personal rights, and a Type B citation for one that could become a risk if not corrected (often records, training or physical-plant issues). Read the report behind each one before deciding what it means.
What care is Monte Vista Village Senior Living licensed to provide?
Per its CCLD record, Monte Vista Village Senior Living is licensed for 219 residents and it has a hospice waiver, so a resident can receive hospice care there instead of moving; it may accept non-ambulatory residents (people who could not leave the building unaided in an emergency); the license allows up to 8 bedridden residents.
The capacity note on the license reads: "The facility serves 219 elderly residents; ages 60 and above; of which 33 may be non-ambulatory and 8 of which may be bedridden; hospice waiver approved for 8. 12 units were added to building 9. Newmanagement company monte vista mgr llc, effective 1/24/25."
Even with these approvals, a California RCFE cannot keep a resident who needs 24-hour skilled nursing or has certain prohibited health conditions; that resident needs a skilled nursing facility.
Who is Monte Vista Village Senior Living a good fit for, based on its license?
Based only on its CCLD record, Monte Vista Village Senior Living fits residents who do not need dementia care, since no dementia approval is listed. It may also suit residents who want to stay in place at end of life, since it has a hospice waiver; people who use a wheelchair or could not evacuate unaided; people who want a large campus with more on-site programming.
How does Monte Vista Village Senior Living compare with other licensed RCFEs in East County?
With 219 licensed beds, Monte Vista Village Senior Living ranks No. 4 by capacity among the 89 active RCFEs in East County, where the median facility is licensed for 6 residents. Among the area's 13 RCFEs with 50 or more beds, its complaint count per licensed bed is above the middle on the current CCLD record.
Licensed RCFEs of similar size in East County, from the same CCLD records:
| Community | City | Beds | Dementia approval | Complaints | Citations A / B |
|---|---|---|---|---|---|
| The Montera | La Mesa | 225 | Yes | 3 | 0 / 5 |
| Lantern Crest | Santee | 180 | Yes | 8 | 0 / 1 |
| La Vida Real | El Cajon | 177 | Yes | 27 | 2 / 14 |
| Westmont of La Mesa | La Mesa | 164 | Yes | 19 | 3 / 10 |
Where is Monte Vista Village Senior Living and what is nearby?
Monte Vista Village Senior Living is at 2211 Massachusetts Avenue, Lemon Grove, CA 91945, in San Diego County's East County area. Hospitals serving the area include Sharp Grossmont Hospital, Alvarado Hospital Medical Center; veterans are served by the VA San Diego Healthcare System's medical center in La Jolla.
East County (La Mesa, El Cajon, Santee, Spring Valley, Lemon Grove and Lakeside) mixes large, older assisted living campuses around Grossmont with many small residential homes. Summer heat runs well above the coast, so ask about air conditioning in every room.
How much does Monte Vista Village Senior Living cost?
CCLD does not publish rates, so ask Monte Vista Village Senior Living for its written rate sheet and any care-level or medication-management fees. For context, assisted living in San Diego County typically runs $3,800-$6,500 a month in 2026.
Paying for it: Medicare does not pay for assisted living. Medi-Cal's Assisted Living Waiver (ALW) can cover care services (not room and board) at participating RCFEs in San Diego County, and VA Aid & Attendance can help eligible veterans and surviving spouses. Ask on the first call whether Monte Vista Village Senior Living accepts either.
How should I evaluate Monte Vista Village Senior Living?
The license tells you what a community may do; the visit history tells you how it has been doing it. Open the CCLD record, read the reports behind the most recent inspection and any substantiated complaint, then visit at a mealtime and again unannounced in the evening and ask how staff would handle a resident whose needs change.
Questions to ask on your tour of Monte Vista Village Senior Living
- How many caregivers are awake and on the floor overnight, and for how many residents?
- What did CCLD cite on its most recent visit, and what changed afterward?
- How long have the administrator and the care director been in their roles?
- Is the monthly rate all-inclusive, or tiered by care level? Ask for the written rate sheet.
- How often is the resident's needs-and-services plan reassessed, and are families invited?
- Do you accept residents on the Medi-Cal Assisted Living Waiver or using VA Aid & Attendance?
- Can family visit unannounced, and how is a concern escalated past the caregiver?
- If dementia progresses, can my parent stay, and what does the secured area cost?
- How do you handle residents who need help evacuating in a wildfire or power outage?
What are the next steps if I am considering Monte Vista Village Senior Living?
Confirm availability, read the CCLD record and tour at least twice before signing. The order below keeps the state record in front of you before the sales conversation starts.
- Call Monte Vista Village Senior Living at (619) 465-1331 and ask whether it has an opening at your parent's care level.
- Before touring, open the CCLD record and read the last inspection report and any substantiated complaint.
- Ask for the written rate sheet, the admission agreement and a blank needs-and-services plan.
- Visit twice, once at a meal and once unannounced, and use the tour questions above.
- Tour at least one comparison community; nearby licensed options of similar size include Grossmont Gardens Senior Living and The Montera.
- Talk to us before you sign. We will go over the agreement and the state record with you at no cost.
Who can help if there is a problem at Monte Vista Village Senior Living?
Start with the administrator. If that fails, file a complaint with CCLD (complaint hotline 1-844-538-8766, or the San Diego Regional Office at 619-767-2300), and contact the San Diego County Long-Term Care Ombudsman at 800-640-4661, who advocates for RCFE residents for free. Report suspected abuse to Adult Protective Services through Aging & Independence Services at 800-339-4661.
How can San Diego Senior Advisor help with Monte Vista Village Senior Living?
We are a free local advisory service. We can check whether Monte Vista Village Senior Living has an opening at your parent's care level, compare it with other licensed RCFEs in East County, and walk you through its CCLD record before you tour. Families never pay us.
Talk to an advisor free →Other licensed RCFEs in East County
- Grossmont Gardens Senior Living - La Mesa, 425 beds
- The Montera - La Mesa, 225 beds
- Lantern Crest - Santee, 180 beds
- La Vida Real - El Cajon, 177 beds
- Westmont of La Mesa - La Mesa, 164 beds
See every licensed assisted living facility in San Diego County →
This profile uses only public CDSS/CCLD records and does not rate, rank or endorse Monte Vista Village Senior Living. San Diego Senior Advisor is not affiliated with the community.
