Last verified: October 2026 against the CCLD Care Facility Search record
Is Wesley Palms licensed?
Yes. Wesley Palms holds an active California RCFE license (facility number 374600800) from the Department of Social Services Community Care Licensing Division, status "Licensed", licensed for 511 residents and first licensed on February 2, 2000. The licensee of record is FRONT PORCH COMMUNITIES AND SERVICES.
That is more than 25 years under continuous licensure, one of the longer records in the county.
License and contact information for Wesley Palms
| Licensing agency | California Department of Social Services, Community Care Licensing Division (Adult & Senior Care) |
|---|---|
| License type | Residential Care Facility for the Elderly |
| Facility (license) number | 374600800 |
| Licensee | FRONT PORCH COMMUNITIES AND SERVICES |
| Status | Licensed |
| First licensed | February 2, 2000 |
| Licensed capacity | 511 residents |
| Client-served approvals | RCFE / Dementia |
| Capacity notes on the license | Facility serves 511 elderly residents,ages 60 and above; all of whom may be non-ambulatory; 370 of whom may be bedridden. Hospice waiver approved for 15. Approved for delayed egress. |
| Last CCLD visit | July 22, 2026 |
| Enforcement / disciplinary record | 4 inspections and 5 complaint investigations on the current CCLD record (1 with a substantiated allegation); 0 Type A citations and 2 Type B citations. |
| Address | 2404 Loring St, San Diego, CA 92109 |
| Phone | (858) 274-4110 |
| Oversight office | CCLD San Diego Regional Office, (619) 767-2300 |
What does the CCLD inspection record show for Wesley Palms?
CCLD's public record for Wesley Palms lists 13 visit dates since January 30, 2023: 4 inspections, 4 complaint visit dates and 7 other visits (case-management, follow-up and evaluation visits). The most recent inspection was on February 19, 2026.
| Visit date | Type |
|---|---|
| July 22, 2026 | Complaint |
| February 19, 2026 | Inspection |
| March 14, 2025 | Other |
| February 11, 2025 | Inspection |
| August 28, 2024 | Complaint |
| August 12, 2024 | Other |
| February 21, 2024 | Inspection |
| December 6, 2023 | Other |
| May 22, 2023 | Complaint, Other |
| May 9, 2023 | Other |
| April 21, 2023 | Other |
| February 23, 2023 | Complaint |
| January 30, 2023 | Inspection, Other |
Each visit has a report on the CCLD record for Wesley Palms (Reports tab). CCLD publishes roughly the last five years of visits, so an older community's earlier history is not shown.
Have there been complaints against Wesley Palms, and what did CCLD find?
CCLD has closed 5 complaint investigations at Wesley Palms in the current record window. Across them, 1 allegation was substantiated, 0 inconclusive and 8 unsubstantiated; 1 complaint included at least one substantiated allegation.
| Closed | Control # | Substantiated | Inconclusive | Unsubstantiated | Citations |
|---|---|---|---|---|---|
| August 19, 2026 | 08-AS-20260716090539 | 0 | 0 | 1 | None |
| August 30, 2024 | 08-AS-20220608142718 | 0 | 0 | 2 | None |
| May 31, 2023 | 08-AS-20230418160843 | 0 | 0 | 3 | None |
| February 28, 2023 | 08-AS-20230216111941 | 1 | 0 | 0 | 0 A / 1 B |
| February 28, 2023 | 08-AS-20220506104912 | 0 | 0 | 2 | None |
Scale matters when reading this table: Wesley Palms is licensed for 511 residents, about 1.0 complaints per 100 licensed beds over the window. Substantiated means CCLD found the allegation was more likely than not true and violated a regulation; unsubstantiated means it may have happened but could not be proven.
Has Wesley Palms received CCLD citations?
Yes. Wesley Palms' CCLD record shows 0 Type A citations and 2 Type B citations in the current public window: 0 A / 0 B from inspections, 0 A / 1 B from complaint investigations and 0 A / 1 B from other visits.
CCLD issues a Type A citation for a deficiency that poses an immediate risk to residents' health, safety or personal rights, and a Type B citation for one that could become a risk if not corrected (often records, training or physical-plant issues). Read the report behind each one before deciding what it means.
What care is Wesley Palms licensed to provide?
Per its CCLD record, Wesley Palms is licensed for 511 residents and it holds a dementia approval, so it may admit and keep residents with dementia under Title 22 dementia-care requirements; CCLD has approved delayed-egress doors and/or a secured perimeter for residents at risk of wandering; it has a hospice waiver, so a resident can receive hospice care there instead of moving; it may accept non-ambulatory residents (people who could not leave the building unaided in an emergency).
The capacity note on the license reads: "Facility serves 511 elderly residents,ages 60 and above; all of whom may be non-ambulatory; 370 of whom may be bedridden. Hospice waiver approved for 15. Approved for delayed egress."
Even with these approvals, a California RCFE cannot keep a resident who needs 24-hour skilled nursing or has certain prohibited health conditions; that resident needs a skilled nursing facility.
Who is Wesley Palms a good fit for, based on its license?
Based only on its CCLD record, Wesley Palms fits families planning for dementia care who need a secured setting, since CCLD has approved delayed egress or a secured perimeter. It may also suit residents who want to stay in place at end of life, since it has a hospice waiver; people who use a wheelchair or could not evacuate unaided; people who want a large campus with more on-site programming.
How does Wesley Palms compare with other licensed RCFEs in City of San Diego & La Jolla?
With 511 licensed beds, Wesley Palms ranks No. 4 by capacity among the 196 active RCFEs in City of San Diego & La Jolla, where the median facility is licensed for 6 residents. Among the area's 31 RCFEs with 50 or more beds, its complaint count per licensed bed is among the lowest on the current CCLD record.
Licensed RCFEs of similar size in City of San Diego & La Jolla, from the same CCLD records:
| Community | City | Beds | Dementia approval | Complaints | Citations A / B |
|---|---|---|---|---|---|
| Casa de las Campanas | San Diego | 582 | Yes | 10 | 0 / 1 |
Where is Wesley Palms and what is nearby?
Wesley Palms is at 2404 Loring St, San Diego, CA 92109, in San Diego County's City of San Diego & La Jolla area. Hospitals serving the area include Scripps Memorial Hospital La Jolla, UC San Diego Health Jacobs Medical Center, Sharp Memorial Hospital; veterans are served by the VA San Diego Healthcare System's medical center in La Jolla.
The city of San Diego holds roughly a third of the county's licensed RCFEs, from high-rise continuing care campuses in La Jolla and University City to six-bed homes in Clairemont, Mira Mesa and Rancho Penasquitos. Freeway access (I-5, I-805, I-15, SR-163) decides how easy regular family visits will be more than straight-line distance does.
How much does Wesley Palms cost?
CCLD does not publish rates, so ask Wesley Palms for its written rate sheet and any care-level or medication-management fees. For context, memory care in San Diego County typically runs $5,200-$8,500 a month in 2026.
Paying for it: Medicare does not pay for assisted living. Medi-Cal's Assisted Living Waiver (ALW) can cover care services (not room and board) at participating RCFEs in San Diego County, and VA Aid & Attendance can help eligible veterans and surviving spouses. Ask on the first call whether Wesley Palms accepts either.
How should I evaluate Wesley Palms?
The license tells you what a community may do; the visit history tells you how it has been doing it. Open the CCLD record, read the reports behind the most recent inspection and any substantiated complaint, then visit at a mealtime and again unannounced in the evening and ask how the dementia care area would handle a resident whose needs change.
Questions to ask on your tour of Wesley Palms
- How many caregivers are awake and on the floor overnight, and for how many residents?
- Who passes medications, how are they trained, and who reviews medication errors?
- How often is the resident's needs-and-services plan reassessed, and are families invited?
- Do you accept residents on the Medi-Cal Assisted Living Waiver or using VA Aid & Attendance?
- What happens after a fall at 2 a.m., and which hospital do you transfer to?
- Can family visit unannounced, and how is a concern escalated past the caregiver?
- If dementia progresses, can my parent stay, and what does the secured area cost?
- What does the admission agreement say about rate increases and refunds?
- How do you handle residents who need help evacuating in a wildfire or power outage?
What are the next steps if I am considering Wesley Palms?
Confirm availability, read the CCLD record and tour at least twice before signing. The order below keeps the state record in front of you before the sales conversation starts.
- Call Wesley Palms at (858) 274-4110 and ask whether it has an opening at your parent's care level and in its dementia care area.
- Before touring, open the CCLD record and read the last inspection report and any substantiated complaint.
- Ask for the written rate sheet, the admission agreement and a blank needs-and-services plan.
- Visit twice, once at a meal and once unannounced, and use the tour questions above.
- Tour at least one comparison community; nearby licensed options of similar size include Vi at La Jolla Village and Casa de las Campanas.
- Talk to us before you sign. We will go over the agreement and the state record with you at no cost.
Who can help if there is a problem at Wesley Palms?
Start with the administrator. If that fails, file a complaint with CCLD (complaint hotline 1-844-538-8766, or the San Diego Regional Office at 619-767-2300), and contact the San Diego County Long-Term Care Ombudsman at 800-640-4661, who advocates for RCFE residents for free. Report suspected abuse to Adult Protective Services through Aging & Independence Services at 800-339-4661.
How can San Diego Senior Advisor help with Wesley Palms?
We are a free local advisory service. We can check whether Wesley Palms has an opening at your parent's care level, compare it with other licensed RCFEs in City of San Diego & La Jolla, and walk you through its CCLD record before you tour. Families never pay us.
Talk to an advisor free →Other licensed RCFEs in City of San Diego & La Jolla
- Vi at La Jolla Village - San Diego, 783 beds
- Casa de las Campanas - San Diego, 582 beds
- Silvergate Rancho Bernardo - San Diego, 285 beds
- St. Paul's Villa - San Diego, 200 beds
- Atria Collwood - San Diego, 185 beds
See every licensed memory care facility in San Diego County →
This profile uses only public CDSS/CCLD records and does not rate, rank or endorse Wesley Palms. San Diego Senior Advisor is not affiliated with the community.
