San Diego Senior AdvisorActive Health Services is a Medicare-certified home health agency based at 16880 W. Bernardo Dr. Suite 210 in San Diego, CA 92127. Medicare first certified it in 2015, 11 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, level with the California average of 3. Its strongest result against the California average is met expected function at discharge; its weakest is medication issues addressed on time.
What is Active Health Services's Medicare record?
| Agency | Active Health Services |
|---|---|
| Address | 16880 W. Bernardo Dr. Suite 210, San Diego, CA 92127 |
| Phone | (323) 838-5458 |
| Medicare provider number (CCN) | 059672 |
| Ownership | Proprietary |
| Medicare-certified since | 07/15/2015 |
How does Active Health Services score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Active Health Services. It is better than the California average on 2 and worse on 1.
| Measure | Active Health Services | California average | U.S. average | vs. California |
|---|---|---|---|---|
| Started care on time | 96.9% | 95.4% | 96.6% | About the same |
| Got better at walking or moving around | 84.8% | 86.3% | 88.6% | About the same |
| Got better at getting in and out of bed | 87.7% | 86.1% | 89.8% | About the same |
| Got better at bathing | 88.9% | 89.1% | 90.7% | About the same |
| Breathing improved | 91.3% | 88.9% | 91.5% | About the same |
| Got better at taking medicines correctly | 88.1% | 85.2% | 88.3% | About the same |
| Medication issues addressed on time | 87.7% | 92.4% | 94.4% | Worse |
| Flu shot status checked | 75.1% | 69.8% | 63.3% | Better |
| Met expected function at discharge | 81.8% | 61.5% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.2% | 0.6% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge and flu shot status checked.
Where it trails: medication issues addressed on time.
What do patients say about Active Health Services?
71% of surveyed patients said they would definitely recommend Active Health Services, based on 125 completed surveys. The California average is 77%.
| Survey question | Active Health Services | California average | U.S. average | vs. California |
|---|---|---|---|---|
| Team gave care in a professional way | 88% | 87% | 89% | About the same |
| Team communicated well | 84% | 85% | 86% | About the same |
| Team discussed medicines, pain and home safety | 73% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 82% | 83% | 85% | About the same |
| Would definitely recommend the agency | 71% | 77% | 79% | Worse |
Do Active Health Services's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Active Health Services, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 79.2% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.7% |
| Preventable hospital stays during care | Same As National Rate | 9% |
Which home health services does Active Health Services provide, and which does it not?
Active Health Services reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Active Health Services? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which San Diego-area ZIP codes does Active Health Services serve?
Active Health Services tells Medicare it serves 82 ZIP codes in San Diego County, out of 95 in total.
- 91901
- 91902
- 91910
- 91911
- 91913
- 91914
- 91915
- 91917
- 91932
- 91935
- 91941
- 91942
- 91945
- 91950
- 91977
- 91978
- 92003
- 92007
- 92008
- 92009
- 92010
- 92011
- 92014
- 92019
- 92020
- 92021
- 92024
- 92025
- 92026
- 92027
- 92028
- 92029
- 92037
- 92040
- 92054
- 92056
- 92057
- 92058
- 92061
- 92064
- 92065
- 92067
- 92069
- 92071
- 92075
- 92078
- 92081
- 92082
- 92083
- 92084
- 92101
- 92102
- 92103
- 92104
- 92105
- 92106
- 92107
- 92108
- 92109
- 92110
- 92111
- 92113
- 92114
- 92115
- 92116
- 92117
- 92118
- 92119
- 92120
- 92121
- 92122
- 92123
- 92124
- 92126
- 92127
- 92128
- 92129
- 92130
- 92131
- 92139
- 92154
- 92173
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Active Health Services before starting care?
Ask how medication problems reach the doctor
When a medication problem was found, Active Health Services followed up with the doctor on time in 87.7% of cases (California average 92.4%). Ask who makes that call and how quickly.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve San Diego, CA?
These Medicare-certified agencies are also based in or near San Diego.
- Arc Health Systems LLC — 3 of 5 stars
- Absolute Home Health Inc — 5 of 5 stars
- Advantage Health Systems — 5 of 5 stars
- Health Plus Home Health Care Inc — 5 of 5 stars
- Advanced Home Health San Diego Inc — 4.5 of 5 stars
- Aspire Home Healthcare — 4.5 of 5 stars
All Medicare-certified home health agencies in San Diego County
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Active Health Services Medicare-certified?
Yes. Active Health Services is certified by Medicare under provider number 059672 and has been since 2015. Original Medicare pays certified agencies directly for covered home health care.
What is Active Health Services's Medicare star rating?
3 out of 5 for quality of patient care. The California average is 3. Its patient survey rating is 3 out of 5.
Does Active Health Services provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
