San Diego Senior AdvisorShield Home Health is a Medicare-certified home health agency based at 7940 Silverton Avenue, Suite 202 in San Diego, CA 92126. Medicare first certified it in 2014, 12 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the California average of 3. Its strongest result against the California average is met expected function at discharge; its weakest is falls with major injury.
What is Shield Home Health's Medicare record?
| Agency | Shield Home Health |
|---|---|
| Address | 7940 Silverton Avenue, Suite 202, San Diego, CA 92126 |
| Phone | (858) 693-4350 |
| Medicare provider number (CCN) | 059586 |
| Ownership | Proprietary |
| Medicare-certified since | 03/20/2014 |
How does Shield Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Shield Home Health. It is better than the California average on 9 and worse on 1.
| Measure | Shield Home Health | California average | U.S. average | vs. California |
|---|---|---|---|---|
| Started care on time | 100% | 95.4% | 96.6% | Better |
| Got better at walking or moving around | 93.2% | 86.3% | 88.6% | Better |
| Got better at getting in and out of bed | 92.8% | 86.1% | 89.8% | Better |
| Got better at bathing | 97.4% | 89.1% | 90.7% | Better |
| Breathing improved | 93.8% | 88.9% | 91.5% | Better |
| Got better at taking medicines correctly | 95.5% | 85.2% | 88.3% | Better |
| Medication issues addressed on time | 100% | 92.4% | 94.4% | Better |
| Flu shot status checked | 95.5% | 69.8% | 63.3% | Better |
| Met expected function at discharge | 87.3% | 61.5% | 71.7% | Better |
| Falls with major injury (lower is better) | 1.3% | 0.6% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge, flu shot status checked and got better at taking medicines correctly.
Where it trails: falls with major injury.
What do patients say about Shield Home Health?
81% of surveyed patients said they would definitely recommend Shield Home Health, based on 59 completed surveys. The California average is 77%.
| Survey question | Shield Home Health | California average | U.S. average | vs. California |
|---|---|---|---|---|
| Team gave care in a professional way | 88% | 87% | 89% | About the same |
| Team communicated well | 85% | 85% | 86% | About the same |
| Team discussed medicines, pain and home safety | 80% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 82% | 83% | 85% | About the same |
| Would definitely recommend the agency | 81% | 77% | 79% | Better |
Do Shield Home Health's patients end up back in the hospital?
Medicare rates Shield Home Health better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 90% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.2% |
| Preventable hospital stays during care | Same As National Rate | 13.9% |
Which home health services does Shield Home Health provide, and which does it not?
Shield Home Health reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Shield Home Health? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which San Diego-area ZIP codes does Shield Home Health serve?
Shield Home Health tells Medicare it serves 63 ZIP codes in San Diego County, out of 64 in total.
- 91902
- 91910
- 91911
- 91913
- 91914
- 91915
- 91932
- 91935
- 91941
- 91942
- 91945
- 91950
- 91977
- 92003
- 92008
- 92009
- 92019
- 92020
- 92021
- 92025
- 92026
- 92027
- 92028
- 92029
- 92037
- 92040
- 92054
- 92056
- 92057
- 92064
- 92067
- 92071
- 92078
- 92083
- 92084
- 92101
- 92102
- 92103
- 92104
- 92105
- 92106
- 92107
- 92108
- 92109
- 92110
- 92111
- 92113
- 92114
- 92115
- 92116
- 92117
- 92118
- 92120
- 92122
- 92123
- 92124
- 92126
- 92128
- 92129
- 92130
- 92139
- 92154
- 92173
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Shield Home Health before starting care?
Ask about fall prevention
1.3% of its patients had a fall with a major injury during care, against 0.6% across California. Ask for a home safety review at the first visit and what they change after a fall.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve San Diego, CA?
These Medicare-certified agencies are also based in or near San Diego.
- Advantage Health Systems — 5 of 5 stars
- Advanced Home Health San Diego Inc — 4.5 of 5 stars
- Ability Home Health Services Inc — 3.5 of 5 stars
- Legacy Home Health & Rehabilitation LLC — 3.5 of 5 stars
- Provident Home Healthcare, Inc — 3 of 5 stars
- Top Care Home Health — 2.5 of 5 stars
All Medicare-certified home health agencies in San Diego County
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Shield Home Health Medicare-certified?
Yes. Shield Home Health is certified by Medicare under provider number 059586 and has been since 2014. Original Medicare pays certified agencies directly for covered home health care.
What is Shield Home Health's Medicare star rating?
4.5 out of 5 for quality of patient care. The California average is 3. Its patient survey rating is 3 out of 5.
Does Shield Home Health provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
