San Diego Senior AdvisorGentiva is a Medicare-certified hospice based at 5080 Shoreham Place Suite 105 in San Diego, CA 92122. It has been certified since 1998. It cares for about 67 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the California average is 8.3. Family caregivers rate it 3 out of 5 stars. The index flags 4 areas where it is worse than the California average, starting with patients discharged alive within 7 days.
What is Gentiva's Medicare record?
| Hospice | Gentiva |
|---|---|
| Address | 5080 Shoreham Place Suite 105, San Diego, CA 92122 |
| Phone | (858) 565-2499 |
| Medicare provider number (CCN) | 051717 |
| Ownership | For-Profit |
| Medicare-certified since | 04/24/1998 |
How does Gentiva score on Medicare's Hospice Care Index?
Gentiva scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the California average it is better on 3 of the indicators below and worse on 4.
| Indicator | Gentiva | California average | U.S. average | vs. California |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 25.7% | 58.9% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 8.5% | 5.4% | 7.3% | Worse |
| Patients discharged alive after 180 days or more (lower is better) | 31.7% | 42.7% | 37.4% | Better |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 9.8% | 6.5% | 8.5% | Worse |
| Live discharge followed by death in hospital (lower is better) | 3.7% | 1.9% | 2.1% | About the same |
| Nurse minutes per routine home care day | 13.6 min | 30.4 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 8.1% | 13.7% | 9.6% | Worse |
| Patients visited by a nurse in the last 3 days of life | 93.1% | 83.6% | 89.3% | Better |
Separately, 98.5% of its patients received all seven recommended care steps at admission (California average 93.4%) and 63.8% were visited by a nurse or social worker on at least two of their last three days (California average 20.4%).
What do families say about Gentiva?
78% of family caregivers said they would definitely recommend Gentiva; the California average is 82%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Gentiva | California average | U.S. average | vs. California |
|---|---|---|---|---|
| Team always communicated well | 80% | 79% | 82% | About the same |
| Team always provided timely help | 70% | 73% | 78% | Worse |
| Team always treated the patient with respect | 89% | 89% | 91% | About the same |
| Right amount of emotional and spiritual support | 87% | 89% | 91% | About the same |
| Patient always got help for pain and symptoms | 69% | 75% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 78% | 80% | 83% | About the same |
| Would definitely recommend the hospice | 78% | 82% | 85% | Worse |
Where does Gentiva deliver care, and to whom?
52% of gentiva's care is delivered at home and its largest patient group by diagnosis is stroke (27%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 52% |
| In assisted living | 31% |
| In a skilled nursing facility | 14% |
| In a nursing facility | 2% |
| In a hospital | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Stroke | 27% |
| Cancer | 25% |
| Heart and circulatory disease | 17% |
| Respiratory disease | 12% |
| Other conditions | 12% |
| Dementia | 8% |
Which San Diego-area ZIP codes does Gentiva serve?
Gentiva tells Medicare it serves 71 ZIP codes in San Diego County.
- 91901
- 91902
- 91910
- 91911
- 91913
- 91914
- 91932
- 91935
- 91942
- 91945
- 91950
- 91977
- 92007
- 92008
- 92009
- 92010
- 92011
- 92014
- 92019
- 92020
- 92021
- 92024
- 92025
- 92026
- 92027
- 92028
- 92029
- 92037
- 92040
- 92056
- 92057
- 92058
- 92064
- 92067
- 92069
- 92071
- 92075
- 92078
- 92081
- 92083
- 92084
- 92101
- 92102
- 92103
- 92104
- 92105
- 92106
- 92107
- 92108
- 92109
- 92110
- 92111
- 92113
- 92114
- 92115
- 92116
- 92117
- 92119
- 92120
- 92122
- 92123
- 92124
- 92126
- 92127
- 92129
- 92130
- 92131
- 92134
- 92139
- 92154
- 92173
What should you ask Gentiva before choosing it?
Ask what happens in the first week
8.5% of its live discharges came within a week of enrollment (California average 5.4%). Ask what the admission visit covers and how they confirm hospice is the right fit before enrolling.
Ask how a crisis at home is handled
9.8% of its live discharges were followed by a hospital stay and a return to hospice (California average 6.5%). Ask who comes to the house in a symptom crisis and how fast.
Ask how long nursing visits last
Its nurses average 13.6 minutes per routine care day, against 30.4 minutes across California. Ask how long a typical visit lasts and whether the same nurse comes each time.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Which other hospices serve San Diego, CA?
- Bridge Hospice — Hospice Care Index 10 of 10
- Accentcare Hospice & Palliative Care of California — Hospice Care Index 10 of 10
- Advantage Health Systems — Hospice Care Index 10 of 10
- Anchor Hospice & Palliative Care — Hospice Care Index 10 of 10
- Apreva Hospice — Hospice Care Index 10 of 10
- Bristol Hospice - San Diego — Hospice Care Index 10 of 10
All Medicare-certified hospices in San Diego County
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Gentiva Medicare-certified?
Yes. Gentiva is certified by Medicare under provider number 051717 and has been since 1998.
What is Gentiva's Hospice Care Index score?
10 out of 10 in the current Medicare data. The California average is 8.3.
How large is Gentiva?
It cares for about 67 patients on an average day.
