Merrill Gardens at Bankers Hill

Last verified: October 2026 against the CCLD Care Facility Search record

Is Merrill Gardens at Bankers Hill licensed?

Yes. Merrill Gardens at Bankers Hill holds an active California RCFE license (facility number 374604405) from the Department of Social Services Community Care Licensing Division, status "Licensed", licensed for 100 residents and first licensed on September 1, 2021. The licensee of record is MG AT BANKERS HILL,LP;SHI-IV MERRILL GP,LLC; ET AL.

License and contact information for Merrill Gardens at Bankers Hill

What does the CCLD inspection record show for Merrill Gardens at Bankers Hill?

CCLD's public record for Merrill Gardens at Bankers Hill lists 11 visit dates since September 29, 2022: 4 inspections, 4 complaint visit dates and 4 other visits (case-management, follow-up and evaluation visits). The most recent inspection was on August 21, 2026.

Each visit has a report on the CCLD record for Merrill Gardens at Bankers Hill (Reports tab). CCLD publishes roughly the last five years of visits, so an older community's earlier history is not shown.

Have there been complaints against Merrill Gardens at Bankers Hill, and what did CCLD find?

CCLD has closed 5 complaint investigations at Merrill Gardens at Bankers Hill in the current record window. Across them, 3 allegations were substantiated, 0 inconclusive and 6 unsubstantiated; 3 complaints included at least one substantiated allegation.

Scale matters when reading this table: Merrill Gardens at Bankers Hill is licensed for 100 residents, about 5.0 complaints per 100 licensed beds over the window. Substantiated means CCLD found the allegation was more likely than not true and violated a regulation; unsubstantiated means it may have happened but could not be proven.

Has Merrill Gardens at Bankers Hill received CCLD citations?

Yes. Merrill Gardens at Bankers Hill's CCLD record shows 1 Type A citation and 2 Type B citations in the current public window: 0 A / 0 B from inspections, 1 A / 1 B from complaint investigations and 0 A / 1 B from other visits.

CCLD issues a Type A citation for a deficiency that poses an immediate risk to residents' health, safety or personal rights, and a Type B citation for one that could become a risk if not corrected (often records, training or physical-plant issues). Read the report behind each one before deciding what it means.

What care is Merrill Gardens at Bankers Hill licensed to provide?

Per its CCLD record, Merrill Gardens at Bankers Hill is licensed for 100 residents and it has a hospice waiver, so a resident can receive hospice care there instead of moving; it may accept non-ambulatory residents (people who could not leave the building unaided in an emergency); the license allows up to 15 bedridden residents.

The capacity note on the license reads: "Age range 60 and over. Approved for 100 non-ambulatory, of which 15 may be bedridden. Hospice waiver approved for 15 residents."

Even with these approvals, a California RCFE cannot keep a resident who needs 24-hour skilled nursing or has certain prohibited health conditions; that resident needs a skilled nursing facility.

Who is Merrill Gardens at Bankers Hill a good fit for, based on its license?

Based only on its CCLD record, Merrill Gardens at Bankers Hill fits residents who do not need dementia care, since no dementia approval is listed. It may also suit residents who want to stay in place at end of life, since it has a hospice waiver; people who use a wheelchair or could not evacuate unaided; people who want a mid-size community.

How does Merrill Gardens at Bankers Hill compare with other licensed RCFEs in City of San Diego & La Jolla?

With 100 licensed beds, Merrill Gardens at Bankers Hill ranks No. 22 by capacity among the 196 active RCFEs in City of San Diego & La Jolla, where the median facility is licensed for 6 residents. Among the area's 31 RCFEs with 50 or more beds, its complaint count per licensed bed is above the middle on the current CCLD record.

Licensed RCFEs of similar size in City of San Diego & La Jolla, from the same CCLD records:

Where is Merrill Gardens at Bankers Hill and what is nearby?

Merrill Gardens at Bankers Hill is at 2567 2nd Avenue, San Diego, CA 92103, in San Diego County's City of San Diego & La Jolla area. Hospitals serving the area include Scripps Memorial Hospital La Jolla, UC San Diego Health Jacobs Medical Center, Sharp Memorial Hospital; veterans are served by the VA San Diego Healthcare System's medical center in La Jolla.

The city of San Diego holds roughly a third of the county's licensed RCFEs, from high-rise continuing care campuses in La Jolla and University City to six-bed homes in Clairemont, Mira Mesa and Rancho Penasquitos. Freeway access (I-5, I-805, I-15, SR-163) decides how easy regular family visits will be more than straight-line distance does.

How much does Merrill Gardens at Bankers Hill cost?

CCLD does not publish rates, so ask Merrill Gardens at Bankers Hill for its written rate sheet and any care-level or medication-management fees. For context, assisted living in San Diego County typically runs $3,800-$6,500 a month in 2026.

Paying for it: Medicare does not pay for assisted living. Medi-Cal's Assisted Living Waiver (ALW) can cover care services (not room and board) at participating RCFEs in San Diego County, and VA Aid & Attendance can help eligible veterans and surviving spouses. Ask on the first call whether Merrill Gardens at Bankers Hill accepts either.

How should I evaluate Merrill Gardens at Bankers Hill?

Treat the CCLD file as your first reference check. Open the CCLD record, read the reports behind the most recent inspection and any substantiated complaint, then visit at a mealtime and again unannounced in the evening and ask how staff would handle a resident whose needs change.

Questions to ask on your tour of Merrill Gardens at Bankers Hill

• What did CCLD cite on its most recent visit, and what changed afterward?
• Which care needs would require a move out, and how much notice do you give?
• Who passes medications, how are they trained, and who reviews medication errors?
• How long have the administrator and the care director been in their roles?
• Is the monthly rate all-inclusive, or tiered by care level? Ask for the written rate sheet.
• How often is the resident's needs-and-services plan reassessed, and are families invited?
• Do you accept residents on the Medi-Cal Assisted Living Waiver or using VA Aid & Attendance?
• What happens after a fall at 2 a.m., and which hospital do you transfer to?
• What does the admission agreement say about rate increases and refunds?

What are the next steps if I am considering Merrill Gardens at Bankers Hill?

Confirm availability, read the CCLD record and tour at least twice before signing. The order below keeps the state record in front of you before the sales conversation starts.

1. Call Merrill Gardens at Bankers Hill at (619) 209-5216 and ask whether it has an opening at your parent's care level.
2. Before touring, open the CCLD record and read the last inspection report and any substantiated complaint.
3. Ask for the written rate sheet, the admission agreement and a blank needs-and-services plan.
4. Visit twice, once at a meal and once unannounced, and use the tour questions above.
5. Tour at least one comparison community; nearby licensed options of similar size include Vi at La Jolla Village and Casa de las Campanas.
6. Talk to us before you sign. We will go over the agreement and the state record with you at no cost.

Who can help if there is a problem at Merrill Gardens at Bankers Hill?

Start with the administrator. If that fails, file a complaint with CCLD (complaint hotline 1-844-538-8766, or the San Diego Regional Office at 619-767-2300), and contact the San Diego County Long-Term Care Ombudsman at 800-640-4661, who advocates for RCFE residents for free. Report suspected abuse to Adult Protective Services through Aging & Independence Services at 800-339-4661.

Other licensed RCFEs in City of San Diego & La Jolla

• Vi at La Jolla Village - San Diego, 783 beds
• Casa de las Campanas - San Diego, 582 beds
• Wesley Palms - San Diego, 511 beds
• Silvergate Rancho Bernardo - San Diego, 285 beds
• St. Paul's Villa - San Diego, 200 beds

See every licensed assisted living facility in San Diego County →

This profile uses only public CDSS/CCLD records and does not rate, rank or endorse Merrill Gardens at Bankers Hill. San Diego Senior Advisor is not affiliated with the community.